If you have an ecommerce business that outsources order fulfillment, you know that your 3PL partner is one of your most critical vendors. You can do all the hard work of building a brand and generating demand, but if orders are shipped late, picked inaccurately or melt in transit, it’s all for naught. That’s why we leave nothing to chance, assigning a dedicated, high-caliber account manager to each of our 3PL clients. Each account manager has at least one backup who also knows your business.
Your Cygnus Frozen 3PL account manager’s job is to understand your business and unique fulfillment needs, and ensure everything on our side is executed to your standards. Your Cygnus account manager’s job is to make yours easier.